User Rights

22. YOUR PRIVACY RIGHTS

Subject to applicable laws, including the Digital Personal Data Protection Act, 2023 (India), you may have the following rights regarding your personal data:

• Right to access your personal data.
• Right to request correction of inaccurate or incomplete information.
• Right to request deletion of personal data, subject to legal retention requirements.
• Right to withdraw consent where processing is based on consent.
• Right to request a summary of the personal information processed by the Company.
• Right to nominate another person to exercise your rights where permitted by applicable law.
• Right to raise concerns regarding the processing of your personal data.
• Right to seek grievance redressal through the Company's designated Grievance Officer.

These rights may be subject to exceptions permitted under applicable law.

23. ACCESS TO YOUR INFORMATION

You may request access to the personal information we maintain about you.

Where legally permitted, we may require identity verification before responding to such requests to protect your privacy and prevent unauthorized disclosures.

The Company will respond within the timelines prescribed by applicable law.

24. CORRECTION OF PERSONAL DATA

If you believe that any personal information held by OBPARK is inaccurate, incomplete, or outdated, you may request that it be corrected.

Users are encouraged to keep their profile information current through their account settings whenever possible.

The Company reserves the right to request supporting documentation before making material changes to certain records.

25. DELETION OF PERSONAL DATA

You may request deletion of your personal data where:

• The information is no longer required for the purpose for which it was collected.
• You withdraw consent (where consent is the basis for processing).
• Deletion is required by applicable law.

Certain information may continue to be retained where necessary to:

• Comply with legal obligations.
• Maintain accounting or tax records.
• Prevent fraud.
• Resolve disputes.
• Enforce contractual rights.
• Protect the security and integrity of the Platform.

Where complete deletion is not legally possible, the Company may anonymize or restrict the processing of the information.

26. WITHDRAWAL OF CONSENT

Where processing is based on your consent, you may withdraw that consent at any time.

Withdrawal of consent may affect your ability to access certain Platform features, including:

• Location-based services.
• Camera-enabled features.
• Marketing communications.
• Push notifications.
• Personalized recommendations.

Withdrawal of consent will not affect processing that occurred before the withdrawal.

27. ACCOUNT DEACTIVATION

Users may request deactivation of their account by contacting Customer Support or using available account management features.

Following deactivation:

• Active subscriptions may be cancelled in accordance with applicable subscription terms.
• Outstanding payment obligations remain payable.
• Certain records may be retained as required by law or for legitimate business purposes.

Account deactivation does not automatically result in the deletion of all associated personal information.

28. MARKETING COMMUNICATIONS

OBPARK may send Users promotional communications relating to:

Users may opt out of marketing communications at any time by:

• Clicking the unsubscribe link in marketing emails.
• Updating communication preferences within the Platform (where available).
• Contacting Customer Support.

Service-related communications, such as booking confirmations, payment receipts, security alerts, and legal notices, may continue to be sent even if marketing communications are disabled.

29. THIRD-PARTY LINKS AND SERVICES

The Platform may contain links to third-party websites, applications, or services.

These third parties operate independently and maintain their own privacy practices.

OBPARK is not responsible for:

• Privacy policies of third parties.
• Security practices of third parties.
• Content hosted by third parties.
• Data processing carried out by third parties.

Users are encouraged to review the privacy policies of any third-party services they choose to access.

30. CHILDREN'S PRIVACY

OBPARK is designed for use by individuals who are legally capable of entering into binding agreements under applicable law.

We do not knowingly collect personal information from children in violation of applicable legal requirements.

If we become aware that personal information has been collected from a child without appropriate authorization, we will take reasonable steps to delete such information.

Parents or legal guardians who believe that a child has provided personal information may contact us for assistance.

31. BUSINESS TRANSFERS

If Obrive Industries Private Limited undergoes:

• A merger.
• Acquisition.
• Corporate restructuring.
• Asset sale.
• Investment transaction.
• Insolvency proceeding.

Personal information may be transferred as part of the business assets, subject to applicable law and appropriate safeguards.

Any successor organization will continue to protect personal information in accordance with this Privacy Policy or a substantially equivalent policy.

32. LEGAL DISCLOSURES

The Company may disclose personal information where required:

• By law.
• Pursuant to a valid court order.
• In response to lawful governmental requests.
• To comply with regulatory obligations.
• To protect the rights, safety, or property of the Company, Users, or the public.
• To investigate fraud, cybercrime, or other unlawful activities.

Such disclosures will be limited to what is legally required or reasonably necessary.

33. GRIEVANCE REDRESSAL

OBPARK is committed to addressing privacy concerns promptly and fairly.

Users may contact the designated Grievance Officer regarding:

• Privacy concerns.
• Requests relating to personal information.
• Data correction requests.
• Data deletion requests.
• Complaints regarding processing of personal information.
• Security concerns.

The Company will acknowledge and respond to grievances within the timelines prescribed by applicable law.

34. GRIEVANCE OFFICER

35. CONTACT US

For questions relating to this Privacy Policy or your personal information, please contact:

36. CHANGES TO THIS PRIVACY POLICY

The Company reserves the right to update or modify this Privacy Policy from time to time to reflect:

• Changes in applicable law.
• Introduction of new products or services.
• Improvements to security practices.
• Changes to business operations.
• Regulatory requirements.

Where material changes are made, Users will be notified through appropriate channels, including the Platform, email, or other legally permissible methods.

Continued use of the Platform after the updated Privacy Policy becomes effective constitutes acceptance of the revised policy.